Foundations
Trauma-Informed Care Facts
Many patients have experienced violence, and many never tell their clinicians. That's why trauma-informed care is used with every patient, as a universal precaution, not only with those who disclose.
The Four Rs
The core principles of a trauma-informed approach.
- R
Realize
how widespread trauma is and how it affects health.
- R
Recognize
the signs and symptoms of trauma in patients, families, and staff.
- R
Respond
by building trauma knowledge into policies, procedures, and practice.
- R
Resist re-traumatization
by actively avoiding practices that repeat harm.
Actions for clinicians, visit by visit
Before the visit
- Review the chart for documented trauma history so the patient doesn’t have to repeat it.
- Use what you learn to prepare the room, staff, and plan ahead of time.
During the conversation
- Sit down, and ask trainees and staff to sit too. It lowers the power imbalance in the room.
- Offer time alone with you, for example by having staff care for children who came along.
- Talk about confidentiality at the start.
- Explain what to expect from the history, the exam, and any procedures.
- Let the patient know if you’ll be taking notes, and why.
- Explain why you’re asking sensitive questions, such as about substance use or sexual history.
- When using an interpreter, ask whether the patient has a gender or cultural preference.
Physical exam
- Ask whether any part of the exam worries them and what would make it easier.
- Ask the patient to move their own clothing rather than moving it for them.
- Ask permission before each part of the exam, for example before moving from heart to lungs.
Sensitive exams & procedures
- Consider alternatives, such as self-collected swabs instead of a speculum exam.
- Ask whether they would like a support person in the room.
- Explain the whole procedure, get consent, and set up all supplies before the patient undresses.
- Describe what they may hear or feel, like the click of the speculum or cool lubricant.
- Agree that the patient sets the pace and can signal, in words or gestures, to pause.
- Offer speculum self-insertion.
- Suggest instead of instruct: "Some people find a slow breath helpful here" rather than "Relax."
- Have tissues or wipes ready for afterward.
Imaging & referrals
- Warn patients ahead of time about imaging that is internal (transvaginal ultrasound), enclosed (MRI), or weighted (lead aprons).
- With the patient’s permission, share relevant trauma history with referral colleagues so they can prepare.
After the visit
- Give written after-care instructions and follow-up plans, in case anxiety or dissociation made it hard to take in information.
- Choose sensitive wording for diagnoses in patient summaries and documentation.
Adapted from Ravi A, Little V. Providing trauma-informed care. Am Fam Physician. 2017;95(10):655–657, and SAMHSA's Concept of Trauma and Guidance for a Trauma-Informed Approach (2014).